Thank you for shopping at EricEmanueel.com. We are committed to delivering your order safely and as quickly as possible. Please review our shipping policy below before placing an order.

Order Processing

  • All orders are processed within 1–3 business days after payment has been successfully received.
  • Orders are processed Monday through Friday, excluding weekends and public holidays.
  • During new product launches, sales, or holiday seasons, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

  • United States: 5–10 Business Days
  • Canada: 6–12 Business Days
  • United Kingdom: 5–10 Business Days
  • Australia: 7–12 Business Days
  • Europe: 6–12 Business Days
  • International Orders: 7–15 Business Days

Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, or carrier delays.

Shipping Cost

We proudly offer Free Standard Shipping on all orders. No minimum purchase is required unless otherwise stated during promotional events.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking information may take 24–48 hours to become active after your order leaves our fulfillment center.

Incorrect Shipping Information

Please make sure your shipping address is complete and accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the product or shipping cost.

Lost or Delayed Shipments

If your package is delayed beyond the estimated delivery time, please contact our support team. We will work with the shipping carrier to locate your package and provide updates as quickly as possible.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery. Include your order number along with clear photos of the damaged item and packaging so we can assist you promptly.

Order Changes & Cancellations

Orders can only be modified or canceled within 12 hours of purchase. Once an order has entered processing or has been shipped, we are unable to make changes or cancel it.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team through our Contact Us page. We are always happy to assist you and ensure you have the best shopping experience.